Tag Archives: problems

Quote of the Week: Problem Solving

“If I put a rope around your neck and pull, your neck hurts, but your neck isn’t the problem, I am, because I am pulling the rope.”-Mike Boyle

When it comes to managing your team members, do we focus on the symptoms or do we coach people on resolving the true problems?  It is easy to get caught up in the symptoms of problems; it’s more difficult to recognize the problem and move towards the solutions.  The best approach to problem solving is asking great, probing, open ended questions.  Questions that require more than a yes or a no answer.  Think:  Why is there a problem? How did we get here?  What could we have done differently to have achieved a better outcome?

Check out this short blog about focusing on the solution.

Catherine Bares


 

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Focus on the Solutions Not the Problems

Identify the problem, move to the solutions

“Identify your problems but give your power and energy to solutions.”-Tony Robbins click on the title to watch video.

-Tony Robbins

When I was a manager, I worked towards leading my team towards the solutions.  It is easy to get stuck on the problem. People are aggravated, they want to tell their story, and it leads to focusing on the problem.  Once the problem is described and understood, move the team towards focusing on solutions.  Let the team come up with resolutions and decide which is the best solution for the team, and the company.  Ask them questions:

  • if you had this to do over again, what would you do differently?
  • What do you recommend we do to overcome this problem?
  • Do you have any ideas on solutions to move forward?

Happy Monday!

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